Education institutions field thousands of calls about admissions, tuition, and support. Persistence handles them all without adding headcount.
Use cases
Persistence handles the repetitive calls that slow down your admissions and student success teams — while running proactive outreach that prevents dropout before it happens.
Answers program questions, explains entry requirements, and books prospective students directly with an admissions counselor — converting curious callers into enrolled students.
Walks families through payment plan options, scholarship availability, and FAFSA guidance — removing cost as the reason students don't enroll.
Checks prerequisites, confirms seat availability, and completes enrollment on the call — so students register in minutes instead of waiting days for a callback.
Calls leads who submitted inquiry forms but never enrolled, answers final objections, and books them with an advisor before they choose a competitor.
Proactively reaches students who have gone quiet — missed logins, late assignments, attendance gaps — and connects them with support before they withdraw.
Contacts students who paused or dropped out with tailored re-entry offers, saved progress reminders, and flexible scheduling options that bring them back.
Business Impact
Real results from education institutions that replaced slow callbacks and reactive support with Persistence voice AI — more enrolled students, fewer dropouts, less admin.
What institutions ask about admissions and student calls.
Course details, entry requirements, deadlines, fees, and application status are repetitive, high-volume, and highly seasonal — which is what makes them a good fit. Prospective students get an answer at the moment they ask rather than waiting for office hours.
Admissions volume concentrates into a few weeks a year, which is difficult to staff for and expensive to over-staff. Capacity that scales for a deadline week and costs nothing the rest of the year is the main reason institutions look at this.
Calls produce recordings and transcripts containing whatever the caller shared, and student records carry their own regulatory requirements depending on where you operate. Retention, access, and redaction should be decided deliberately rather than left to accumulate.
Persistence supports 50+ languages, which matters for international recruitment. International applicants are also the group most likely to code-switch mid-sentence, so that behaviour is worth testing specifically before a campaign.
